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Delivery and Returns

Delivery

For efficiency and assurance we ship via Recorded Delivery. The delivery time is typically 1 - 2 days.
The rate is £3.95. This rate stays the same regardless of how many products are ordered - i.e if more than 1 item is purchased it is still £3.95, if more than 2 items it is still £3.95, and so on.
We post both national and international.

Return Policy


We operate a money back guarantee. Should you not be completely satisfied with your purchase you can return it to us for a full refund. You need to do this within 7 days from the date you received your item(s). Just simply email us at satinsandsilks@gmail.com to tell us you want to return your item.
When you return your item we recommend you get adequate insurance cover because we cannot be held responsible for lost or damaged items in the post.
The product must be returned unused and in the original condition you received it in, with all original packaging and brand tags and no signs of wear. We cannot refund items that have been tampered with, been used, including cigarette smoke damage. All items dispatched from Satins and Silks are inspected beforehand. 
Please Return to: Satins and Silks, 175 Sea Road SR6 9EB. Please include your name, your address and the reason you have returned your item.
Refunds are processed within 30 working days.
Your statutory rights are not affected.

Satins & Silks
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